Terms and Conditions
Please review these Terms and Conditions (Terms) carefully before using our services, which includes the Website, Widget, and API (collectively referred to as 'Service'). By accessing or using our Service, you agree to comply with and be bound by these Terms and our Privacy Policy. If you disagree with any part of these Terms, you must not use our Service.
1. Acceptance of Terms
By accessing or using our Service, you agree to these Terms and the Privacy Policy. If you do not agree with these Terms, do not use the Service.
2. Billing and Subscriptions
Subscription Plans: Access to our product is offered through monthly and yearly subscription plans. Full pricing details are available on our Pricing Page.
No Refund Policy: Due to the nature of our product, all payments made are final, and refunds, either partial or full, will not be issued.
Cancellation: You may cancel your subscription at any time. Your account will retain access to the Service until the end of the current billing cycle, and no further charges will be made thereafter.
Changes to Pricing and Services: We reserve the right to change our pricing, pricing policies, features, and access restrictions at any time. Users will be notified of any such changes; however, notification may not occur at least 30 days in advance.
3. Emails and Communications
Account Communications: Your email may be used to send important updates regarding your account, service-related notifications, and announcements about new features.
Marketing Emails: By using our Service, you agree to receive marketing communications, which may include newsletters and promotional offers. If required by applicable law, additional steps to confirm consent may be implemented. You may opt-out of marketing emails at any time by following the unsubscribe instructions provided in each email.
4. Use of Service
Acceptable Use: You agree to use the Service only for lawful purposes. Prohibited use, including unauthorized access, reverse engineering, or disrupting the Service, is strictly prohibited.
Account Responsibility: Users are responsible for maintaining the confidentiality of their account credentials and any activities conducted through their account.
5. Intellectual Property
All trademarks, service marks, and content provided through the Service are the exclusive property of Aceva. Users are prohibited from reproducing or distributing this content without prior written consent.
6. Data Privacy
We handle user data in accordance with our Privacy Policy. By using the Service, you consent to the data collection, use, and sharing practices described in the Privacy Policy.
7. Changes to Terms
We reserve the right to amend these Terms and Conditions at any time. Changes will be communicated through email or published on our website. Continued use of the Service constitutes acceptance of the revised terms.
8. Dispute Resolution
Disputes arising from these terms or your use of the Service will be governed by Malaysian law. Resolution will primarily occur within the jurisdiction of Malaysia unless otherwise required by applicable international regulations.
9. Termination
We reserve the right to terminate or suspend your account without prior notice if you violate these Terms or engage in activities that harm the Service or other users.
10. Liability
Aceva disclaims all implied warranties to the maximum extent permitted by law. Any limitation of liability will be subject to further discussion and outlined in subsequent amendments to these terms, if necessary.
11. Indemnity
You agree to indemnify and hold Aceva harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
12. Third-Party Services
Certain features of the Service may rely on third-party tools or integrations. By using such features, you agree to comply with the respective third-party terms of use. Aceva is not liable for issues arising from third-party services.
13. Disclaimers
The Service is provided 'as is' and 'as available' without any warranties, express or implied. We do not guarantee the availability, reliability, or performance of the Service and are not responsible for any disruptions or damages resulting from the use of the Service.
14. Privacy Policy
Your use of the Service is also governed by our Privacy Policy which outlines how we collect, use, and protect your personal data.
15. Force Majeure
Aceva is not responsible for delays or failure to perform resulting from causes beyond our reasonable control, including natural disasters, strikes, or technical failures.
16. Entire Agreement
These Terms and our Privacy Policy constitute the entire agreement between you and ACEVA regarding the use of the Service. Any previous agreements or understandings are superseded by this agreement.